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How buy123 Protects Your Privacy

Your account details, payment history and personal information are central to how we operate.

Transparent data handlingDANA, OVO, GoPay, QRIS securityAccount control and access rights
Explore the Lobby Read FAQ
buy123 How buy123 Protects Your Privacy
REACH US ANYTIME

Contact Us About Your Privacy

Our support team handles privacy requests, data access inquiries and account security concerns across all channels.

Live Chat Contact our support team directly from the lobby for immediate privacy questions, account verification…
Email Support Send formal requests to our privacy team for detailed data exports, deletion requests, or…
In-App Help Centre Access privacy forms directly from your account settings.
HOW WE OPERATE

Your Privacy Rights at buy123

We keep your account secure through encrypted passwords, device verification, and regular security audits.

Data Encryption

All deposits via DANA, OVO, GoPay and QRIS, plus login credentials and account history, are encrypted end-to-end.

Account Verification

When you withdraw funds or update account details, we verify your identity through email confirmation, device recognition, or one-time payment…

Payment Isolation

DANA, OVO, GoPay and QRIS payment data is stored separately from your profile and game activity.

Data Access Rights

You can request a complete export of your personal data, payment history and activity log at any time through our…

Retention & Deletion

We keep your account data during your membership and for 12 months after closure, depending on local law.

Policy Updates

When we update this privacy policy, we notify you via email and in-app message at least 30 days before changes…

Frequently Asked Questions About Your Data

We collect your name, email, phone number, date of birth, and payment details when you register. During play, we record login times, device type, IP address, and game activity. DANA, OVO, GoPay and QRIS transaction data is logged separately. You control what optional information you add to your profile.

Your DANA, OVO, GoPay and QRIS details are used only to process deposits and withdrawals, verify your account, and generate transaction receipts. We do not store full card numbers or banking passwords. Payment data is encrypted and never shared with game studios or marketing partners.

Yes. Open the in-app help centre, choose 'Data Access Request', and submit your form. You can request a copy of all your data, correction of errors, or account deletion, depending on local law. Our team responds within 48 hours.

We do not sell your data to third parties. We share payment information with our banking partners only to process DANA, OVO, GoPay and QRIS transactions. We may share data with legal authorities if required by law or to prevent fraud.

We use encrypted passwords, device verification, and two-factor options. When you log in from a new device or change account settings, we send a verification code. You can view active login sessions in your account security page and remove unknown devices instantly.

Your account data is deactivated immediately. We retain records for 12 months for financial compliance, depending on local law. After 12 months, your personal information is deleted unless legal requirements demand longer storage. You can request earlier deletion via support.

Go to your account settings, select 'Privacy & Communications', and adjust email notifications, promotional contact, and data-sharing preferences. Changes take effect within one hour. You can also contact our support team to pause or modify contact for specific purposes.

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